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Family Gets Cussed Out At New Restuarant


eagle_eye222001

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eagle_eye222001

Seems to be one of those scenarios where the parent couldn't control their kid, and the kid made that plain as day, however the message typed on the bill was completely wrong.


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http://www.dailymail.co.uk/news/article-1212583/Family-horrified-getting-restaurant-describing-year-old-daughter-little-f--er.html

Most parents have experienced their young children getting restless when waiting for a meal in a restaurant.

But not many get the bill at the end of it with a message describing their offspring as a 'little f*****'.

This is what happened to parents Craig and Kimberley Cartin at a Mexican restaurant in Halifax, West Yorkshire, where they received the receipt which had 'Thankyyou littell f*****' written on it.
Visiting the brand new eaterie, called Cactus Joe's, on its opening weekend the family had already been frustrated by slow service and poor food, which caused hungry two-year-old Molly to complain.
'Unbelievably offensive': The family's receipt - the obscenity is the last item on the bill

'Unbelievably offensive': The family's receipt - the obscenity is the last item on the bill

The couple believe her mild protests triggered the shocking comment - despite being seated in the advertised 'kids' zone'.

Fuming Craig, a 34-year-old administrator, said: 'I couldn't believe my eyes. The meal was indifferent anyway but to be abused on the bill is unbelievably offensive.

'I consider myself a fairly easy-going guy but this was too much, it's awful behaviour.

'Molly was a bit grumbly, a bit moany, but her behaviour certainly wasn't terrible - so this was just uncalled for. Presumably they meant to delete it before printing but it's still no excuse.'

Kimberley, 25, who was also with one-year-old daughter Megan at the time, described how the family had to wait a long time for their meal and then the offensive bill.

She said: 'It was really quiet when we were in there.

'But somehow they still managed to take that long to serve us and after about 20 minutes, Molly started to get restless and a bit impatient.

'She wanted to get up and walk around but we wouldn't let her so she had a little tantrum.

'When we asked for the bill there was another long wait so I went up to pay at the counter and that is when I saw the swear word on the bill.

[img]http://i.dailymail.co.uk/i/pix/2009/09/11/article-1212583-06601FEE000005DC-940_233x536.jpg[/img]

'I couldn't believe it. The woman looked really embarrassed and the manager apologised but I could still see people whispering and sniggering.

'It's out of order.'

Restaurant owner Steve Ryan apologised for the message and said the member of staff responsible, believed to be a 29-year-old manageress, had been sacked.

He said: 'This was absolutely inexcusable and it won't be tolerated. The person involved has been sacked and I am planning on consulting my lawyers to see if I can take further action against her.

'I have visited the customer involved and invited him to be our guest this weekend. We offer unreserved apologies.'

The incident rounds off a torrid first fortnight for the restaurant.

After opening on August 28 it had to close again just days later because the gas supply was inadequate causing dozens of cancellations.

Kimberley said she and Craig turned down the restaurant's offer to be their guest.

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Dealing with unruly kids (or adults) is one of the things restaurant workers have to deal with everyday. I wonder if the fired worker thinks the little pay back was worth it now that she's lost her job.

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[quote name='CatherineM' date='13 September 2009 - 08:33 PM' timestamp='1252888419' post='1966005']
Dealing with unruly kids (or adults) is one of the things restaurant workers have to deal with everyday. I wonder if the fired worker thinks the little pay back was worth it now that she's lost her job.
[/quote]

If the person was anything like a number of people I've worked with, yes it probably was. It still doesn't make it right though.

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[quote name='BG45' date='13 September 2009 - 07:34 PM' timestamp='1252888487' post='1966006']
If the person was anything like a number of people I've worked with, yes it probably was. It still doesn't make it right though.
[/quote]
I'd agree with that. :mellow:

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She's a little girl for goodness sakes. She acted like a little girl would. Do we expect them to sit there like soldiers? Uncalled for. Totally uncalled for.

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[quote name='eagle_eye222001' date='13 September 2009 - 05:49 PM' timestamp='1252885769' post='1965986']
Seems to be one of those scenarios where the parent couldn't control their kid, and the kid made that plain as day, however the message typed on the bill was completely wrong.
[/quote]
+J.M.J.+
seems to be like a restaurant that was short-staffed on opening weekend. it seems like the parents did what they could to placate their child when their service and food was slow. it seems like anyone who isn't a parent bashes parents who do take their children out to eat because the children (or parents) don't behave up to your standards. :rolleyes: gimme a break.

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IcePrincessKRS

[quote name='Lil Red' date='14 September 2009 - 12:45 PM' timestamp='1252943133' post='1966219']
+J.M.J.+
seems to be like a restaurant that was short-staffed on opening weekend. it seems like the parents did what they could to placate their child when their service and food was slow. it seems like anyone who isn't a parent bashes parents who do take their children out to eat because the children (or parents) don't behave up to your standards. :rolleyes: gimme a break.
[/quote]

:yes: When your toddler is hungry no amount of shushing is going to make them stop saying how hungry they are. I often give my kids a small snack before we go out just to avoid that situation--and it still usually happens.

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IcePrincessKRS

[quote name='Varg' date='14 September 2009 - 01:00 PM' timestamp='1252944019' post='1966226']
Hahah, this makes me proud to be part Yorkshire-ish
[/quote]

:rolleyes: You're probably also proud of the man who slapped the 2 year old little girl in Walmart.

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Archaeology cat

[quote name='IcePrincessKRS' date='14 September 2009 - 04:57 PM' timestamp='1252943823' post='1966223']
:yes: When your toddler is hungry no amount of shushing is going to make them stop saying how hungry they are. I often give my kids a small snack before we go out just to avoid that situation--and it still usually happens.
[/quote]
Yep. I'm glad we've never had people be rude to us because my son was hungry, or was finished and no longer wanted to be at the table, or whatever.

When I was little, my grandparents used to have all the grandkids that were in town (and our parents, of course) go to a fancy restaurant with them. There were usually at least 7 kids there, and more often it was 11, so you can imagine that we weren't the quietest. That's when my grandmother started teaching us silly table tricks to keep us entertained. :hehe: Or telling us stories about "Uncle Pete" (she made him up, but wouldn't admit that he was fictional).

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Archaeology cat

[quote name='Varg' date='14 September 2009 - 05:21 PM' timestamp='1252945299' post='1966245']
There aren't any Walmarts in England.
[/quote]
Seeing as Wal-Mart owns Asda, one could argue that Wal-Mart is indeed in England. ;)

Edited by Archaeology cat
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IcePrincessKRS

[quote name='Varg' date='14 September 2009 - 01:21 PM' timestamp='1252945299' post='1966245']
There aren't any Walmarts in England.
[/quote]

I never said there were. I said you were probably proud of the man that slapped the little girl. The location really had little to do with my point.

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