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Computer Help Needed!


rachael

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When I try to open the "My documents" folder (or my pictures folder, music folder, etc...) the bar on the bottom of my computer disappears for a few seconds and the folder never pops up. OR it will show up, but it will show an error pop-up and shut it down immeadiately. help!

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Theologian in Training

[quote name='rachael' date='Sep 29 2004, 04:01 PM'] When I try to open the "My documents" folder (or my pictures folder, music folder, etc...) the bar on the bottom of my computer disappears for a few seconds and the folder never pops up. OR it will show up, but it will show an error pop-up and shut it down immeadiately. help! [/quote]
Possibly a virus

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it's still not working

i ran my virus scan and two different adware/spyware programs.....i only found some spyware and i deleted it

it's still acting the same way

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TrendMicro has a free online virus scan. Also *first* try running LavaSoft's Ad-Aware SE. It is faster and often it is some spyware and not a virus. Just an idea.

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these are the two cases of what happens

[img]http://img.photobucket.com/albums/v103/rac13sd/jkhg.jpg[/img]

that's the error that pops up


[img]http://img.photobucket.com/albums/v103/rac13sd/ngcfmhv.jpg[/img]

and that's what i mean when i said the bar at the bottom goes missing for a seconds

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Theologian in Training

Some questions to help troubleshoot

What version of Windows?
Have you installed any of the Service Packs?
What version of IE are you using?
Have you recently installed anything?

Try fixing your registry with registry mechanic

[url="http://www.winguides.com/regmech/"]http://www.winguides.com/regmech/[/url]

It is not freeware but you have a trial period.

God Bless

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