Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 thanks! sending off ...... now! Link to comment Share on other sites More sharing options...
Norseman82 Posted April 7, 2004 Share Posted April 7, 2004 [quote name='Lil Red Devil' date='Apr 7 2004, 01:08 PM'] What do you think? Should I add anything else? [/quote] Send a copy of the letter to [mod]personal information[/mod] and possibly the BBB. Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 that's a good idea, Norseman! thanks! Link to comment Share on other sites More sharing options...
Carrie Posted April 7, 2004 Share Posted April 7, 2004 [quote name='Norseman82' date='Apr 7 2004, 03:41 PM'] Send a copy of the letter to [mod]personal information[/mod] and possibly the BBB. [/quote] He's a genius! Link to comment Share on other sites More sharing options...
cmotherofpirl Posted April 7, 2004 Share Posted April 7, 2004 CAll the health dept. Link to comment Share on other sites More sharing options...
Norseman82 Posted April 7, 2004 Share Posted April 7, 2004 I did think of one thing after posting..... Try your local state's attorney or whatever office handles consumer complaints first. I only say that in case [mod]personal information[/mod] tries to intimidate you with a defamation of character lawsuit. Link to comment Share on other sites More sharing options...
Tony Posted April 7, 2004 Share Posted April 7, 2004 [quote name='Lil Red Devil' date='Apr 7 2004, 12:37 PM'] It's a local, expensive flower shop that sells other boutique-y kind of items. I bought some Burt's Bees blemish stuff from them and it made me break out really bad. Now they won't let me return it because I used it. Well of course I used it. That's what I bought it for! But I didn't expect it to do the opposite of what I wanted! AARRGGHHH!!!! I guess I won't buy stuff from them anymore. Thanks everyone, I just needed to get that off my chest. [/quote] well I think I figured out the problem here... Those arent Flowers you bought, they were bees! "burt's bees" And this "break out" you speak of is actually bee stings. Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 thanks for the laugh Tony! Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 okay, here's the response back so far: [quote]Hi --------, I am sorry to hear about your reaction to our Blemish Stick. How are you doing now? I certainly apologize for your negative experience with our products, and I appreciate you bringing this matter to our attention. We will be happy to issue you a refund for the purchase price of the product. If you still have the product, there should be a six to seven digit number printed along the bottom of the bottle. This number would help me to track the product that you reacted to internally. When and where did you purchase the product? I would like to have your telephone number to discuss this reaction with you, or you may feel free to contact me at the number listed below. Again, thank you for bringing this to our attention and I look forward to talking with you soon. Regards, [/quote] Yippee!!!!! Link to comment Share on other sites More sharing options...
Sojourner Posted April 7, 2004 Share Posted April 7, 2004 Wow, that's really quick! Good for them. And good for them for being willing to give you a refund. :cheer: Link to comment Share on other sites More sharing options...
Carrie Posted April 8, 2004 Share Posted April 8, 2004 woohoo!! excellent!! Link to comment Share on other sites More sharing options...
Lil Red Posted April 8, 2004 Author Share Posted April 8, 2004 yeah, I'm really glad. And what a wonderful fast response! Link to comment Share on other sites More sharing options...
Donna Posted April 8, 2004 Share Posted April 8, 2004 Oy, very glad contacting Burt's was the [i]first[/i] route you went, Red. I will remember how anxious they are to serve. Link to comment Share on other sites More sharing options...
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