Lil Red Posted April 7, 2004 Share Posted April 7, 2004 It's a local, expensive flower shop that sells other boutique-y kind of items. I bought some Burt's Bees blemish stuff from them and it made me break out really bad. Now they won't let me return it because I used it. Well of course I used it. That's what I bought it for! But I didn't expect it to do the opposite of what I wanted! AARRGGHHH!!!! I guess I won't buy stuff from them anymore. Thanks everyone, I just needed to get that off my chest. Link to comment Share on other sites More sharing options...
Thy Geekdom Come Posted April 7, 2004 Share Posted April 7, 2004 That's terrible. Call the Better Business Bureau and tell them. Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 well, what can they do? They said since it's like make-up, once you use it, you're stuck with it. *plus my hubby cleaned house and threw away the receipt* Link to comment Share on other sites More sharing options...
Sojourner Posted April 7, 2004 Share Posted April 7, 2004 Yeah, or send a letter to Burt's Bees through their [url="http://www1.burtsbees.com/webapp/wcs/stores/servlet/ContactView?langId=-1&catalogId=10001&storeId=10001"]Web site[/url] Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 I guess I could do that. thanks, sojourner! Link to comment Share on other sites More sharing options...
Norseman82 Posted April 7, 2004 Share Posted April 7, 2004 I have a better idea. If you went to a doctor, file a lawsuit. Or else contact the health or consumer department or the FDA. Maybe just the threat of doing so will get them to give you their money back, especially if you do so when there are a LOT of customers in the store and you are really loud. Link to comment Share on other sites More sharing options...
Carrie Posted April 7, 2004 Share Posted April 7, 2004 Next time, buy at Rite Aid. If you are unsatisfied, even with makeup stuff, you can return it within a certain period of time. Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 we don't have a Rite Aid! Link to comment Share on other sites More sharing options...
Carrie Posted April 7, 2004 Share Posted April 7, 2004 Oh, really? Wow, I thought they were everywhere. It's a Duane Reade/Eckerds/Genovese (maybe you'll know one of these?) kind of discount pharmacy place that sells everything. Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 nope! I'm sad. Link to comment Share on other sites More sharing options...
Carrie Posted April 7, 2004 Share Posted April 7, 2004 Want me to come over and kick their butts? Should only take me a week or two to walk on over. Actually I just had an idea. Write to the company...the address should be on the bottle of what you bought, with a letter of complaint and demand a refund. Usually, they'll comply, just to keep you from spreading the word that their product stinks. Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 thanks anyway! just posting has made me feel a lot better! i'm gonna try to email Burt's Bees and see what they respond with. Link to comment Share on other sites More sharing options...
Carrie Posted April 7, 2004 Share Posted April 7, 2004 If you broke out, it's a good excuse to treat yourself to a facial. Ohh, so relaxing! Link to comment Share on other sites More sharing options...
Lil Red Posted April 7, 2004 Author Share Posted April 7, 2004 [quote]I recently bought a bottle of your Doctor Burt's Blemish Oil, from [mod]personal information[/mod]. It made me break out extremely bad. I tried to return the product, only to be told that the store will not return it because it is "used". I am really upset, I have been using Burt's Bees items for over a year now and have always been satisfied with my purchases. This is the first time that something has not lived up to its claim. I really want to keep purchasing your products, but after this incident with this product, I am wary of buying anything else. What can you do to satisfy me?[/quote] What do you think? Should I add anything else? Link to comment Share on other sites More sharing options...
Carrie Posted April 7, 2004 Share Posted April 7, 2004 Good letter! I'll cross my fingers that they reply. Link to comment Share on other sites More sharing options...
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